Do organisation leaders want change or the illusion of change? Just one question that Dr Nathalie Martinek poses in the latest episode (18) of the #LifeAtTheSharpEnd podcast - now out wherever you get your podcasts Find the show notes and all the links at priceperrott.com/podcast/ep18...
#Life At The Sharp End
by @priceperrott.com
If you're looking for the latest updates and episodes from the Life at the Sharp End podcast in a single place, you can find them in this feed. Subscribe to the podcast at your favourite podcast provider, or at priceperrott.com/podcast
Management and leaders love snappy bullet points. But tackling workplace incivility, bullying and harassment means going deeper. In the current episode (17) of the #LifeAtTheSharpEnd podcast, I reflect on lessons on leadership and culture from the first season, and looking at what's coming up.
"If we don't want to talk about it, it means we need to be talking about it. If it makes you feel uncomfortable, it means there's stuff there we need to sort through." A stark reality from my chat with Tanya Hallett about trauma-informed organisations in episode 16 of #LifeAtTheSharpEnd podcast
A key challenge for #HR practitioners (and others) in dealing with disclosures of workplace incivility, #bullying, harassment or sexual harm is the need to remain impartial and not 'pick a side'. But that doesn't mean being inhuman or unsupportive. Find out more in E16 of #LifeAtTheSharpEnd
Emotional intelligence and #trauma-informed #leadership plays a role in creating positive and respectful cultures, and in addressing the problems of #bullying and #harassment sensitively and appropriately. Listen to Tanya Hallett talking about this in E16 of the #LifeAtTheSharpEnd podcast.
If someone is going to tell you what's happened to them in a #bullying or #harassment #investigation, how do you ensure they feel heard in a supportive and empathetic way? That's one key message from Tanya Hallett in this clip from the latest episode of #LifeAtTheSharpEnd.
If someone who's experienced workplace #bullying, #harassment or #SexualHarm has the courage to talk to you about it, how you respond when they make their disclosures is exceptionally important. Something for #HR, #leadership, #complaints teams and #investigators to remember. #LifeAtTheSharpEnd
Credibility assessments are a common feature in workplace #bullying and harassment investigations, assessing whether one party is 'more credible' and influencing decision-makers in their determination. In this clip from #LifeAtTheSharpEnd, Tanya Hallett explains why being trauma-informed is key.
How does the trauma of being bullied in the workplace affect the way people respond to interviews and investigations? An essential topic for #HR practitioners, people in #leadership positions, investigators and decision-makers to understand if a fair outcome is to be achieved. #LifeAtTheSharpEnd
What is self-care? A key question in this clip from episode 16 of #LifeAtTheSharpEnd on the responsibility of organisations to help people who've experienced trauma (directly or vicariously) in the workplace. Does your organisation provide practical solutions or just tick boxes on the checklist?
Workplace #bullying and harassment is a traumatic experience for those affected. How does the trauma of this behaviour affect people? In the new episode of #LifeAtTheSharpEnd, I'm talking about #trauma-informed practices required by #HR, #leadership and others who have a duty to prevent this harm.
How does the way #HR respond to incidents of workplace #bullying, harassment and #sexualharm compound the trauma people have already been exposed to by experiencing unacceptable workplace behaviour? In ep 16 of #LifeAtTheSharpEnd, Tanya Hallett shares her expertise on becoming 'trauma-informed'
Can abrasive leaders who engage in workplace incivility, #bullying or harassment change their behaviour? In 82% of cases, Dr Laura Crawshaw's work reveals they can - if they choose to do so. Listen to the full conversation in ep. 15 of the #LifeAtTheSharpEnd podcast. #leadership #culture #change
Failing to intervene and allowing unacceptable conduct to cause suffering to others is management neglect. If you're in a #leadership role, it's up to you (not #HR!) to deal with abrasive conduct from people who report to you. What you do sets the standards. #WorkplaceBullying #LifeAtTheSharpEnd
Why is it better to intervene early and address abrasive #leadership behaviour before it leads to formal #complaints and investigations? In ep.15 of #LifeAtTheSharpEnd, Dr Laura Crawshaw, reflects on the harm and suffering caused by investigations and passing the problem around. #ToxicCulture
How should #HR respond when someone comes forward to raise behaviour and conduct problems? Should an #investigation be started immediately? What preventive and restorative actions to manage abrasive #leadership behaviour could help? Listen to Episode 15 of the #LifeAtTheSharpEnd podcast for more.
"You need to hear hearsay." In this clip of #LifeAtTheSharpEnd (episode 15), Dr Laura Crawshaw explains why following a legalistic approach that ignores hearsay intelligence about poor behaviour is a problem that allows a #toxic workplace culture to breed. Listen to the full conversation now.
What role does HR play in managing abrasive leadership behaviour that creates a poor workplace culture? Well, for the #HR professionals in the room - it's not your job to manage this behaviour! It's up to their superior. So says Laura Crawshaw in this clip from episode 15 of #LifeAtTheSharpEnd.
Are abrasive #leaders aware of their own unacceptable behaviour? Not always. A lack of self-perception means they sometimes see their #management style as necessary, or even noble. In this clip from Episode 15 of #LifeAtTheSharpEnd, listen as Dr Crawshaw explains the challenge this gives managers.
How do we know if someone's abrasive behaviour is unacceptable in the workplace? Ask yourself: "If my friend or family member were subjected to this behaviour, would I be comfortable with that? If the answer is no, it's time to intervene." So says Dr Laura Crawshaw in Ep 15 of #LifeAtTheSharpEnd
What is the role of managers in dealing with unacceptable conduct? How should managers tackle abrasive behaviour in order to prevent it escalating into formal complaints and investigations? In this clip from episode 15 of #LifeAtTheSharpEnd, Dr Laura Crawshaw shares her thoughts on managing conduct
As a people leader, how do you respond when others come to you and tell you that someone you manage is acting in a way that's not in line with your values? This week on #LifeAtTheSharpEnd, I talk to Dr Laura Crawshaw about her experience of helping leaders manage abrasive leadership behaviour.
Most people affected by workplace incivility, #bullying or harassment just want it to stop, for the person to realise, apologise, and change their behaviour. In this clip from episode 14 of #LifeAtTheSharpEnd, @grahamgoulden.bsky.social discusses the two types of active and passive harm doer.
Workplace bullying, like most forms of abuse, is about power and control. Bullies take away agency from victims.The bystander's job is to give power back to a person being targeted. In episode 14 of #LifeAtTheSharpEnd, I talk to @grahamgoulden.bsky.social about his work in active bystandership.
There's often a stigma associated with people reporting poor behaviour in #emergencyservice cultures - "the snitch; the grass; the rat; the troublemaker." In this clip from #LifeAtTheSharpEnd, Graham talks about how peer intervention works on the small things to prevent them becoming big things.
"Not speaking up is being normalised." In this clip from episode 14 of #LIfeAtTheSharpEnd, @grahamgoulden.bsky.social talks about how a peer intervention culture in #policing acts a preventive measure before situations escalate. Listen to the full conversation now at priceperrott.com/podcast
If you witness workplace incivility, #bullying or #harassment and do nothing, you've normalised poor behaviour. You're signalling to others that this is acceptable. You move from observer to harm-doer. Fascinating chat with @grahamgoulden.bsky.social in episode 14 of the #LifeAtTheSharpEnd podcast
What do you do if you see someone being treated with incivility, or being bullied or harassed at work? Do you stand up, or stand aside for fear of attracting attention? Episode 14 of the #LifeAtTheSharpEnd podcast is out now, with @grahamgoulden.bsky.social talking to me about Active Bystandership.
What role do bystanders play in creating a respectful workplace culture and in intervening with peers to prevent and address a toxic culture? 3 questions I talk about with @grahamgoulden.bsky.social in ep 14 of the #LifeAtTheSharpEnd podcast, available on Wed 26 Feb wherever you get your podcasts
"Time is the greatest gift a leader can give their people". Superb #leadership advice in this episode of #LifeAtTheSharpEnd with Charlotte Hails, talking about how she demonstrates the kind of gold standard leadership you always wanted to experience. Listen now, wherever you get your podcasts.
"Bring your authentic self to work" - you may have heard this in your own organisation. Good leaders don't suppress people who "don't speak their language." They respect and encourage diversity of thought and build on the experience of others. That's real #leadership. #LifeAtTheSharpEnd #policing
#Leadership attitudes and actions play a key role in changing 'cop culture' to tackle historic issues of racism, sexism, homophobia and bullying. In episode 13 of #LifeAtTheSharpEnd listen to Charlotte Hails on the role that leadership and supportive systems and processes can play. #policing
When leaders undermine trust in an #investigation process by failing to follow a fair, transparent and comprehensive process, the implications are profound - for the complainant, and the culture of the organisation. Listen to the latest episode (13) of the #LifeAtTheSharpEnd podcast now. #policing