John Allspaw

@allspaw.bsky.social

1978 Followers 518 Following

Cofounder, @AdaptiveCLabs, “the NTSB of Tech” bringing Resilience Engineering to industry. he/him. Won’t speak on all-male panels, and #blacklivesmatter.

As Richard Cook notes, in reflecting on the data collected from the SNAFU Catchers Consortium:
"It's hard to know who is monitoring the system, who is looking at things, and who is available.
We know for certain in (some organizations) that there is a pretty well defined group of people who are in high-frequency update mode more or less continuously while awake. This is a huge contributor to reducing the costs of coordination and it is invisible to everyone and therefore not on any dashboard." (Cook, personal communication)