Christophe Sauveur @chsxf.dev · Oct 5

Hi @buffer.com I’m unable to access my account on the iOS app with the latest version installed. I’m on iOS 18.7.1 with Buffer version 15.0.7. I’ve already installed and reinstalled the app completely to no avail.

0 likes 1 replies

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Replies

Buffer · Oct 6

Hi, Christophe - we sometimes see this kind of issue when a VPN is used. You can test this by turning off your VPN. If you’re then able to successfully visit Buffer with your VPN turned off, there are some steps you can try within your VPN to enable access (1/2)