Consumer Scotland

@consumerscotland.bsky.social

490 Followers 251 Following

Consumer Scotland is the statutory and independent body for consumers in Scotland.

It's frustrating when you can't get a mobile phone signal
Banking should work for everyone. Not just those who are comfortable online.
The stress of water debt
We still want to see more targeted support for households alongside wider action to tackle the growing burden of energy debt
Scotland's islands deserve better postal services
What your smart meter should do: - Send your readings automatically, no estimated bills - Show your energy use in real time - Give you access to tariffs that could save you money
Water bills increase set to be capped at 2% plus inflation each year from 2027 to 2033
53% of used car buyers surveyed in Scotland reported a problem with their purchase
Social housing should work for everyone... For disabled renters, too often it doesn't
Missing a letter can mean missing a benefit payment. We're working to change this.
Scottish Government's Public Reform event The meeting was chaired by First Minister John Swinney, Deputy First Minister Jenny Gilruth and Public Service Reform Minister Ivan McKee.
Household energy prices to increase by 13% from July, just as we reveal record numbers of households in Scotland are in energy debt
We're hiring: Head of Consumer Markets (fixed term). Closing date: Wednesday 27th May 2026
Consumer Scotland is hiring a Digital Communications Officer. Closing date: 14th December 2025
Blog post titled: The end of the beginning - a reformed national energy market, by Barry Coughlan
Blog post: Tackling postal challenges in Scotland's islands by Grace Remmington
Blog post title: Harnessing the power of consumers to tackle climate change, by Shona Hamilton