NJ TRANSIT Customer Advocate

@customeradvocate.bsky.social

160 Followers 8 Following

Gathering NJ TRANSIT customers’ feedback and ideas to enhance the experience at every step of the passenger journey—on Rail, Bus, Light Rail and Access Link. Account not monitored 24/7. For customer service, visit https://bit.ly/3W6DB6I

A graphic with a blue and purple background features the text "We Are Listening" in bold white letters. Below, it says "Passenger Experience Improvement Forums." Colorful speech bubbles are scattered around the text.

The image shows a tweet with a photo of a table set up at the Port Authority Bus Terminal. The table has a sign reading "Meet the Advocates" along with a blue cloth and informational materials displayed. In the text to the left, key themes shared by bus riders include issues with the condition of buses, lack of delay announcements, promotion of informational networks, limited announcements at gates, ticket validity concerns, and micro-transit impacts.