D Dan Luu @danluu.com · Feb 19 Diseconomies of scale in fraud, spam, support, and moderation: danluu.com/diseconomies... 9 likes 1 replies ? Reply Replies bryan newbold (⛱️ sabbatical mode) · Mar 20 this was long and a bit rambling, but lots of food for thought. the Internet Archive has a sort of "slow support" approach where it takes a while to respond, but are then pretty responsive. you can call on the phone and talk to a person!