Aw christ, this recently happened to me with Stripe. I'm so sorry to see this happened to you, uggh!! I hate this shit. Gotta start sending letters more frequently again.
Unfortunately it looks less like they were swayed, and more like you simply did something that followed their tos. Were you able to reconnect to your website without issue?
Obligatory "woah this post blew up 馃槼"
here is where I sell my disgusting, foul stuff that the payment processors really weren't rocking with
dulceskull.itch.iodulceskull.com