Boston Globe Spotlight Team

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Investigative journalists at @bostonglobe.com Send tips: • spotlight@globe.com • 617-929-7483 • apps.bostonglobe.com/spotlight/tips/

White text on a red background. Text at the top reads: “Here’s how police in your community use confidential informants. The Spotlight Team requested data from each of the state’s more than 400 law enforcement agencies about confidential informants. Our tool shows how each responded.” Underneath the text, a dropdown menu reads “Search for an agency.” Following it is the beginning of a list of law enforcement agencies in Massachusetts.
A police officer looks at a person inside a jail cell. Text on the card reads: “Spotlight: Snitch City”
An illustration shows a person in a prison cell, dressed in an orange jumpsuit, facing a window. Text on the card reads: ‘Whatever they said, I would do it.’ Inside the shrinking world of one confidential informant.
A screenshot from the story reads: On Sept. 13, 2023, a triage nurse in the Brockton hospital’s overwhelmed emergency department received a plea for help from a patient in the registration line. Suffering from acute chest pain and shortness of breath, 37-year-old Jennifer Knight believed she was having a heart attack. But 10 hours into her nonstop shift, with too few nurses to handle a surge of patients, the nurse sent Knight back to the line, without evaluating her or checking her vital signs, according to investigators. Knight collapsed just 20 minutes later and died. That decision, and the tragedy that followed, led to the nurse’s termination weeks later, according to hospital records, and prompted an immediate protest from the nurses union. The response from the Healey administration was also swift. Secretary of Health and Human Services Kate Walsh reached out directly to Steward’s CEO. In that call, she didn’t focus on the fatal lapse in care. Rather, she had a request.