Improvement Service

@improvserv.bsky.social

203 Followers 119 Following

The go-to organisation for local government improvement in Scotland. Supporting Scottish local government & partners to deliver better outcomes for communities. Celebrating 20th anniversary in 2025.

Scottish Climate Intelligence Service logo
Graphic recruitment poster with a dark blue background and red accents advertising a “Project Support Officer” role. It states the position is full time (36 hours), fixed term, based hybrid in Livingston, with a salary of £31,102–£34,246 per year. Key responsibilities include delivering learning and support programmes and resources, supporting the National Planning Improvement team to share good practice, and providing administrative support for projects. A red box at the bottom gives links to improvementservice.org.uk and myjobscotland.gov.uk and a contact email, recruitment@improvementservice.org.uk, alongside the Improvement Service logo.
Screenshot of the spatialhub.scot homepage
Graphic recruitment poster with a dark blue background and red accents advertising a “Project Support Officer” role. It states the position is full time (36 hours), fixed term, based hybrid in Livingston, with a salary of £31,102–£34,246 per year. Key responsibilities include delivering learning and support programmes and resources, supporting the National Planning Improvement team to share good practice, and providing administrative support for projects. A red box at the bottom gives links to improvementservice.org.uk and myjobscotland.gov.uk and a contact email, recruitment@improvementservice.org.uk, alongside the Improvement Service logo.
Graphic recruitment poster with a dark blue background and red accents advertising a “Project Support Officer” role. It states the position is full time (36 hours), fixed term, based hybrid in Livingston, with a salary of £31,102–£34,246 per year. Key responsibilities include delivering learning and support programmes and resources, supporting the National Planning Improvement team to share good practice, and providing administrative support for projects. A red box at the bottom gives links to improvementservice.org.uk and myjobscotland.gov.uk and a contact email, recruitment@improvementservice.org.uk, alongside the Improvement Service logo.
Recruitment poster on a dark blue background announcing “We Are Recruiting: Finance Assistant.” Details include full-time (36 hours), fixed term role, hybrid location in Livingston, and salary range £29,532–£31,412 per year. Main responsibilities listed include providing finance and administrative support, maintaining financial controls and compliance, and communicating with stakeholders and auditors. A red box at the bottom directs viewers to the Improvement Service website for benefits, to apply via myjobscotland.gov.uk, and provides a recruitment email contact. The Improvement Service logo and tagline appear at the bottom right.
Recruitment poster on a dark blue background announcing “We Are Recruiting: Finance Assistant.” Details include full-time (36 hours), fixed term role, hybrid location in Livingston, and salary range £29,532–£31,412 per year. Main responsibilities listed include providing finance and administrative support, maintaining financial controls and compliance, and communicating with stakeholders and auditors. A red box at the bottom directs viewers to the Improvement Service website for benefits, to apply via myjobscotland.gov.uk, and provides a recruitment email contact. The Improvement Service logo and tagline appear at the bottom right.
Graphic promoting a job vacancy for “Project Manager: Change Management” with the Improvement Service. The role is full time (36 hours), fixed term, based hybrid in Livingston, with a salary range of £44,576 to £51,742 per year. Listed responsibilities include managing projects within the IS/Solace transformation programme, building change and transformation skills across local government, and facilitating collaboration with partners. The graphic also provides a link to improvementservice.org.uk, an application link to myjobscotland.gov.uk, and a contact email for enquiries.
Graphic showing mygovscot myaccount reaching 3 million users with fireworks going off in the background.
Screenshot from the interactive sub-council population projections tool
Graphic recruitment ad on a dark blue background. Large heading reads “We Are Recruiting” followed by “Scottish Climate Intelligence Service Communications Officer” in a red banner. Details state: part-time (18 hours), fixed term; location hybrid/Livingston; salary £35,146–£38,380 per year. Section titled “Main Responsibilities” lists: delivering general communications activity including written and digital content; leading and collaborating with the SCIS team on blogs, reports and website content; supporting internal teams to communicate clearly and professionally. A red box at the bottom provides further information: visit improvementservice.org.uk, apply via myjobscotland.gov.uk, and contact recruitment@improvementservice.org.uk. The Improvement Service logo and tagline “The ‘go to’ organisation for local government improvement in Scotland” appear at the bottom.
tellmescotland home page
Graphic promoting a job vacancy for “Project Manager: Change Management” with the Improvement Service. The role is full time (36 hours), fixed term, based hybrid in Livingston, with a salary range of £44,576 to £51,742 per year. Listed responsibilities include managing projects within the IS/Solace transformation programme, building change and transformation skills across local government, and facilitating collaboration with partners. The graphic also provides a link to improvementservice.org.uk, an application link to myjobscotland.gov.uk, and a contact email for enquiries.
Recruitment poster for a Customer Service Support Agent role at Improvement Service. The poster has a dark blue background with red and white accents. It states: “We Are Recruiting – Customer Service Support Agent”, with details including 36 hours per week, hybrid/Livingston location, and a salary of £29,532–£31,412 per year. Main responsibilities listed are providing high-quality customer service, delivering technical support, and supporting service delivery and data management. A red information box at the bottom provides website, application, and recruitment contact details. The footer describes Improvement Service as “The ‘go to’ organisation for local government improvement in Scotland.”
Graphic recruitment ad on a dark blue background. Large heading reads “We Are Recruiting” followed by “Scottish Climate Intelligence Service Communications Officer” in a red banner. Details state: part-time (18 hours), fixed term; location hybrid/Livingston; salary £35,146–£38,380 per year. Section titled “Main Responsibilities” lists: delivering general communications activity including written and digital content; leading and collaborating with the SCIS team on blogs, reports and website content; supporting internal teams to communicate clearly and professionally. A red box at the bottom provides further information: visit improvementservice.org.uk, apply via myjobscotland.gov.uk, and contact recruitment@improvementservice.org.uk. The Improvement Service logo and tagline “The ‘go to’ organisation for local government improvement in Scotland” appear at the bottom.
RTPI Awards for Planning Excellence 2026 Scotland logo
Screenshot from the sub-council population projection visualisation tool
Graphic recruitment ad on a dark blue background. Large heading reads “We Are Recruiting” followed by “Scottish Climate Intelligence Service Communications Officer” in a red banner. Details state: part-time (18 hours), fixed term; location hybrid/Livingston; salary £35,146–£38,380 per year. Section titled “Main Responsibilities” lists: delivering general communications activity including written and digital content; leading and collaborating with the SCIS team on blogs, reports and website content; supporting internal teams to communicate clearly and professionally. A red box at the bottom provides further information: visit improvementservice.org.uk, apply via myjobscotland.gov.uk, and contact recruitment@improvementservice.org.uk. The Improvement Service logo and tagline “The ‘go to’ organisation for local government improvement in Scotland” appear at the bottom.
Graphic promoting a job vacancy for “Project Manager: Change Management” with the Improvement Service. The role is full time (36 hours), fixed term, based hybrid in Livingston, with a salary range of £44,576 to £51,742 per year. Listed responsibilities include managing projects within the IS/Solace transformation programme, building change and transformation skills across local government, and facilitating collaboration with partners. The graphic also provides a link to improvementservice.org.uk, an application link to myjobscotland.gov.uk, and a contact email for enquiries.
Image of the new portal home page.
Graphic advertisement with a dark blue background and red accents announcing: “We Are Recruiting – Scottish Climate Intelligence Service Local Lead.” Details include full-time (36 hours) or part-time fixed-term role, location Hybrid/Livingston, and salary £35,146–£38,380 per year. Main responsibilities listed are engaging with local authorities to identify skills needs, delivering training programmes, and creating high-quality information resources. A red box at the bottom provides links for more information (improvementservice.org.uk), application (myjobscotland.gov.uk), and contact email (recruitment@improvementservice.org.uk). The Improvement Service logo and tagline appear at the bottom.
Unmet need dashboard
SCIS logo
Graphic advertisement with a dark blue background and red accents announcing: “We Are Recruiting – Scottish Climate Intelligence Service Local Lead.” Details include full-time (36 hours) or part-time fixed-term role, location Hybrid/Livingston, and salary £35,146–£38,380 per year. Main responsibilities listed are engaging with local authorities to identify skills needs, delivering training programmes, and creating high-quality information resources. A red box at the bottom provides links for more information (improvementservice.org.uk), application (myjobscotland.gov.uk), and contact email (recruitment@improvementservice.org.uk). The Improvement Service logo and tagline appear at the bottom.
HOPS logo
Picture of the updated child poverty map.
Screenshot of the new portal homepage.
Dark blue recruitment poster titled “We Are Recruiting – Analytical Support Officer.” Details include full-time fixed-term role, 36 hours per week, hybrid working based in Livingston, salary £32,102 to £34,246 per year. Main responsibilities listed are analysis, research and statistical interrogation; developing surveys and reporting templates; and supporting bespoke research development, delivery, analysis and dissemination. Footer includes links to Improvement Service benefits, application via myjobscotland.gov.uk, and recruitment contact email, alongside the Improvement Service logo and tagline.
Car driving in a road at night, streetlight lighting the road
Front cover of the Instrumental Music Services Results from the IMS Survey 2025 report
Front cover image of the National Benchmarking Overview Report 2024-25
Recruitment poster for Improvement Service advertising a Finance Manager role. Part-time (21.6 hours), fixed term, location Hybrid/Livingston, salary £58,774–£67,371 per year pro rata. Main responsibilities include overseeing company finances, reporting to the Chief Executive, providing financial advice to the board and leadership team, and ensuring governance frameworks are followed. Includes application details and Improvement Service branding.
A hand holds a red megaphone with red speech bubbles coming out of it on a light blue background.
Recruitment poster for Improvement Service advertising a Finance Manager role. Part-time (21.6 hours), fixed term, location Hybrid/Livingston, salary £58,774–£67,371 per year pro rata. Main responsibilities include overseeing company finances, reporting to the Chief Executive, providing financial advice to the board and leadership team, and ensuring governance frameworks are followed. Includes application details and Improvement Service branding.
A hand holds a red megaphone with red speech bubbles coming out of it on a light blue background.
Recruitment poster for Improvement Service advertising a Finance Manager role. Part-time (21.6 hours), fixed term, location Hybrid/Livingston, salary £58,774–£67,371 per year pro rata. Main responsibilities include overseeing company finances, reporting to the Chief Executive, providing financial advice to the board and leadership team, and ensuring governance frameworks are followed. Includes application details and Improvement Service branding.
A hand holds a red megaphone with red speech bubbles coming out of it on a light blue background.
Recruitment poster for Improvement Service advertising a Finance Manager role. Part-time (21.6 hours), fixed term, location Hybrid/Livingston, salary £58,774–£67,371 per year pro rata. Main responsibilities include overseeing company finances, reporting to the Chief Executive, providing financial advice to the board and leadership team, and ensuring governance frameworks are followed. Includes application details and Improvement Service branding.
Recruitment poster for Improvement Service advertising a Finance Manager role. Part-time (21.6 hours), fixed term, location Hybrid/Livingston, salary £58,774–£67,371 per year pro rata. Main responsibilities include overseeing company finances, reporting to the Chief Executive, providing financial advice to the board and leadership team, and ensuring governance frameworks are followed. Includes application details and Improvement Service branding.
Illustration of a newsletter coming out of an envelope on a computer screen.
Front cover of the Embedding trauma-informed and responsive organisations, systems and workforces national learning report 2025
Blue and yellow snowflakes appearing over a message of 'Season's greetings and all the best for 2026 from the Improvement Service'
Cover of the Improvement Service Annual Report 2025. A chalkboard shows the word “IMPACT” in the centre with arrows pointing to related terms like Transformation, Results, Innovation, and Benefits. Colourful chalk pieces and a hand holding white chalk are visible. Improvement Service logo and tagline appear at the top.
Survey invitation from Improvement Service with simple illustrations of buildings and trees. Text reads: What are your views on how planning services are working? Please fill out our survey.
Dark blue background with white text reading: “Reports show benefits of Money and Welfare Rights Advisors in primary care settings.” Below the text is the Improvement Service logo with the tagline: “The ‘go to’ organisation for Local Government improvement in Scotland.” On the right side, there is a photo of two people in conversation
A recruitment advertisement from the Improvement Service. The headline reads “We are recruiting: Data and Intelligence Project Manager.” The role is full-time and fixed term, based in Hybrid/Livingston, with a salary range of £43,068–£49,992. Main responsibilities include providing insight into the early learning and childcare sector, managing data collection, analysis, and presentation, maintaining and developing data tools and dashboards, analysing and reporting on data to identify trends, and leading new data and reporting projects. The advert directs applicants to visit www.improvementservice.org.uk for more information, apply via myjobscotland.gov.uk, or email recruitment@improvementservice.org.uk . The Improvement Service logo appears in the bottom right corner with the tagline “The ‘go to’ organisation for local government improvement in Scotland.”
IS exhibition stand at Digital Scotland
📣 Join us for the Public Service Improvement Framework (PSIF) Learning Event! 🗓️ Date: Tuesday 18 November 2025 🕥 Time: 10:30 – 12:00 💻 Location: Online via Microsoft Teams This free online event brings together colleagues from across local government and Audit Scotland to share best practice and learning around self-assessment, Best Value, and continuous improvement. 👥 Speakers include: Thomas Boyle, Improvement Service Fiona Mitchell-Knight, Audit Scotland Pauline Moss, Renfrewshire Council Erin Neilson, Improvement Service Anna Steele & Megan Whyte, South Ayrshire Council We’ll also be hosting a group discussion on the future direction of PSIF ahead of the 2026 review. 📧 To book your place, email Erin.Neilson@improvementservice.org.uk
A recruitment advertisement from the Improvement Service. The headline reads “We are recruiting: Data and Intelligence Project Manager.” The role is full-time and fixed term, based in Hybrid/Livingston, with a salary range of £43,068–£49,992. Main responsibilities include providing insight into the early learning and childcare sector, managing data collection, analysis, and presentation, maintaining and developing data tools and dashboards, analysing and reporting on data to identify trends, and leading new data and reporting projects. The advert directs applicants to visit www.improvementservice.org.uk for more information, apply via myjobscotland.gov.uk, or email recruitment@improvementservice.org.uk . The Improvement Service logo appears in the bottom right corner with the tagline “The ‘go to’ organisation for local government improvement in Scotland.”
COSLA flyer
Survey invitation from Improvement Service with simple illustrations of buildings and trees. Text reads: What are your views on how planning services are working? Please fill out our survey.
A recruitment advertisement from the Improvement Service. The headline reads “We are recruiting: Data and Intelligence Project Manager.” The role is full-time and fixed term, based in Hybrid/Livingston, with a salary range of £43,068–£49,992. Main responsibilities include providing insight into the early learning and childcare sector, managing data collection, analysis, and presentation, maintaining and developing data tools and dashboards, analysing and reporting on data to identify trends, and leading new data and reporting projects. The advert directs applicants to visit www.improvementservice.org.uk for more information, apply via myjobscotland.gov.uk, or email recruitment@improvementservice.org.uk . The Improvement Service logo appears in the bottom right corner with the tagline “The ‘go to’ organisation for local government improvement in Scotland.”
📣 Join us for the Public Service Improvement Framework (PSIF) Learning Event! 🗓️ Date: Tuesday 18 November 2025 🕥 Time: 10:30 – 12:00 💻 Location: Online via Microsoft Teams This free online event brings together colleagues from across local government and Audit Scotland to share best practice and learning around self-assessment, Best Value, and continuous improvement. 👥 Speakers include: Thomas Boyle, Improvement Service Fiona Mitchell-Knight, Audit Scotland Pauline Moss, Renfrewshire Council Erin Neilson, Improvement Service Anna Steele & Megan Whyte, South Ayrshire Council We’ll also be hosting a group discussion on the future direction of PSIF ahead of the 2026 review. 📧 To book your place, email Erin.Neilson@improvementservice.org.uk
Members of the Improvement Service's Digital Public Service team at the awards ceremony.
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Promotion for the new elected member briefing note from the Improvement Service (IS) called 'Tackling Child Poverty: Learning from Local Child Poverty Action Reports'. The image features the front cover of the briefing and the IS logo. The strapline reads, 'the go-to organisation for local government improvement in Scotland'.
Promotional graphic for the 'Early Learning and Childcare Workforce Planning Discovery Session' scheduled for 5 November from 10 am to 12 pm on MS Teams. The background features illustrated figures engaged in activities like reading, writing, and using a laptop, with gear icons symbolizing planning and collaboration. Logos for the Scottish Government and the Improvement Service (celebrating its 20th anniversary) appear at the bottom.
📣 Join us for the Public Service Improvement Framework (PSIF) Learning Event! 🗓️ Date: Tuesday 18 November 2025 🕥 Time: 10:30 – 12:00 💻 Location: Online via Microsoft Teams This free online event brings together colleagues from across local government and Audit Scotland to share best practice and learning around self-assessment, Best Value, and continuous improvement. 👥 Speakers include: Thomas Boyle, Improvement Service Fiona Mitchell-Knight, Audit Scotland Pauline Moss, Renfrewshire Council Erin Neilson, Improvement Service Anna Steele & Megan Whyte, South Ayrshire Council We’ll also be hosting a group discussion on the future direction of PSIF ahead of the 2026 review. 📧 To book your place, email Erin.Neilson@improvementservice.org.uk
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