Jeni Tennison @jenitennison.com · Jul 3 1 / 2
It's great to do user research when developing apps, but at a recent workshop we @connectedbydata.org held with @nationalvoices.bsky.social, participants said patients (and staff) need to be involved much earlier and deeper to shape the kinds of technologies that are being created in the first place
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Outside of the data and technology parts, the 10 year plan reflects a consumerist version of public voice. The power we're granted is marketised power, to choose the services we use and log our dissatisfaction with them.