Jon Smart @jon.bvssh.com · Jun 9

Capability = (Education + Experience + Coaching) x Culture. To build capabilities, there is a need to nurture generative behavioural norms, translate 'failure' into 'learning' and minimise fear.

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Jon Smart · Jun 9

🎓 Education (such as a nursery slope when learning to ski, safe to experiment and communities to share learning, learn together. It is impossible to learn to ski by only sitting in a classroom) ⛷️ Experience: learn by doing (go skiing)