Jon Smart @jon.bvssh.com · 29d Organisational improvement takes time. Yes, there can be quick wins. And lasting improvement takes years. That has always been the case and will be the case, as it is about people changing behaviour and going through fear, with real or perceived threats.
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The quote is from James Dodge, president of Link-Belt Company in the early 1900s, when adopting Scientific Management. Dodge took a not-one-size-fits-all approach and had respect for workers. Changes were introduced gradually, there was no coercion, he created a workers committee,