Lou Downe @loudowne.bsky.social · 23d We’re really excited for the official London launch party tomorrow for Bad Services We’re welcoming Laura Hutchinson and Sarah Gold to join us to reflect on why bad services happen We are sold out, but, some returns are being done today, so do join the waitlist luma.com/bzermheg
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Laura is the Head of Public Affairs at Citizens Advice where she has led its political engagement and living standards work. Sarah Gold is Founder and CEO of Projects by IF. IF helps leaders in the public and private sector turn AI and emerging technology into trusted products.