Martha Edwards

@maredwards.bsky.social

687 Followers 311 Following

Service Design and user research things 🇨🇦 🇬🇧 Tweets are my own and don't reflect who I might work for or with

Screen shot of text that reads: “This event is designed specifically for current team leaders and executives leading digital transformation within their organizations. Based on the information available, your role does not currently meet the participation criteria for this session.”
A chart of mood and mental health, showing a sharp decline over duration of the strike, with one incline for a rally event
Union rally with a sign that says “defend public services”
Picket sign saying defend public services
woman and dog posing with a sign that says "on strike"
a 2 by 2 matrix on service delivery culture in government which compares teams that are empowered versus controlled, with organizations that have high central support or low central support. Control + low support = inadequate, slow service delivery. Empowerment + low support = chaotic, fast delivery. Control + high support = inflexible, slow delivery. Empowerment + high support = responsive, fast delivery.
screenshot of a survey that asks very leading questions
image saying that I was number 642,764 to join bluesky