Mark O'Sullivan 🌎 @markos.dev · Nov 4 Charging a lot more than your competitors will only alienate existing users. "paid $44 for a one-hour exercise class on Airbnb, only to find that the woman huffing and puffing beside her paid less than half that on Classpass, a booking site for workouts"
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The expansion into offering hotel stays suggests Airbnb is becoming more and more like Booking. Booking offer a loyalty program (Genius) to help retain customers. Is it only a matter of time before Airbnb offer something similar?