Octopus Energy

@octopus.energy

6270 Followers 37 Following

Floating about. We believe energy should be better - a better experience for customers, better for the planet, and better value for money. Need help from our social media team? https://octo.ps/bluesky-help

Tweet from a shouty man: Good to see this issue get more air time. But it’s not a ‘dodgy installer’ issue - the fact is that heat pumps produce water at roughly half the temperature of a gas boiler - if you run conventional radiators at that temperature then the result should be obvious, less heat, a colder home. When heat pump temperatures are cranked up to compensate, their efficiency goes out the window. Even in a best case, modern, well insulated home you need to achieve a COP (Coefficient Of Performance) of 4 in order for your heating bill to match the one you had with a gas boiler - because you need to replace 12k units of gas with 3k units of electricity (typical homes) - 3 in for 12 out is a COP of 4, while the average performance of all heat pumps in Britain is a COP of 2.8. Time for some honesty in this debate, heat pumps are otherwise being mis sold, not least by energy companies who are quite happy with overall bills going up - perhaps.
Linkedin post from Joe Richardson reading: Sad to see Tomato Energy go into administration. While customers get a new supplier (whether or not they’d ever choose it), staff can often be left high and dry, through no fault of their own. This can be a stressful time for them, who have already been working under a lot of uncertainty for many months. 😥 At Octopus, 1,000s of our team have come from other energy suppliers over the years and brought brilliant skills and knowledge to strengthen our team. Just this week I've met with team members who came to Octopus from Co-op, Iresa, Avro, Bulb (like me!), Shell Energy, Rebel Energy plus many more. Feel free to DM me if any questions. 🐙
Octopus customer: "@OctopusEnergy had a lovely morning at Baddersley Clinton National Trust. Ty for my pass"
A photo of Alar Carr in The Celebrity Traitors looking nefarious in the dark with a lantern and cape
@OctopusEnergy just phoned your customer services number, got through in under a minute. Fixed my prices for gas & electricity going forward. Octopus customer services is excellent, phone line and email. Been with you since April 2019, I honestly wouldn't go anywhere else
Screenshot from a video with an elderly couple who had a free heat pump replacement from Octopus Energy.
Energy Tech Summit photo