Rail Fans Canada @railfans.ca · 18d Today's REM breakdown is deeply concerning. According to CTV, passengers were trapped on a stalled train for nearly 90 minutes on a hot summer afternoon with no air conditioning. People became dizzy, and one passenger reportedly fainted. www.ctvnews.ca/montreal/art...
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Passengers also described receiving little information while waiting for assistance. A mechanical failure can happen on any transit system. What matters just as much is how passengers are cared for when things go wrong.