Roy Atkinson

@royatkinson.bsky.social

583 Followers 402 Following

Writer | Analyst | CEO at Clifton Butterfield, LLC. https://cliftonbutterfield.com | https://royatkinson.com/home/

A photo of author Justin Robbins with the text "Values only matterwhen they show up in how work really gets done."
A photo of author Justin Robbins showing the transcript title, More Than a Motto: A lightly edited transcript of my conversation with Justin Robbins, Founder, Metric Sherpa
Shelter description of dog named PumperNickel.
Blue rounded rectangle with a poscast icon and the text "Reach Your Do Point"
Hand hold a book titled Dead Weight by Hildur Knútsdóttir. The cover shows the head of a statue, broken at the neck.
The Do Point® is where you make your decision. The Reach Your Do Point podcast is all about how you get there. Available at your favorite podcast site.
Black and gray dog on a blanket with a book called Dead Weight.
Screenshot of Settings in Bluesky app for iOS.
Alan Berkson holds a copy of the book The 10 Commandments of Successful Corporate Narratives
A black and gray dog with perky ears lays in the middle of a lawn.
A hand holds the book titled Dead Weight by Hildur Knútsdóttir, translated by Mary Robinette Kowal. The cover shows the head of a statue which has been broken off.
A small black dog with lots of gray fur, in the grass of a backyard
The cantilever railroad bridge over the Firth of Forth in Scotland.
A Jaguar E-Type race car used by Bob Tullius from Group 44 racing.
A hand holds a copy of the book Experience Is Everything , by Jeannie Walters
"I remember Ramona's name because she was a human. She starts the call with that "I've got you" energy. And it wasn't her department, but that didn't matter. Ramona said, I'm going to get to the bottom of this. Give me a moment. I'll put you on hold. I will find out who needs to fix this and I'll come right back. And she did. And to me, that's the difference. Ramona was the human I needed" - Jeff Toister
A dog that was black when he was younger, but now is mostly gray. He is resting on a couch looking at the camera. His name is Nick.
A screen shot of Thinkers360 listing of the Top 50 thought leaders in IT Operations for 2026.
I am holding a copy of Jeff Gomez and Alan Berkson’s new book, “The Ten Commandments of Successful Corporate Narratives.”
A black and white image of meshed gears of various sizes.
A large hall with hundreds of conference attendees.
A table sign at the welcome reception for Conga Connect: In celebration of International Women’s Day, this welcome reception is being sponsored by Conga’s Women in Tech Resource Group.
"a lot of the people that I coach are professionals. They're successful and yet they've got inside of them, some belief, it's in their mind all the time, belief that came from God knows where, right? Because our minds are so amazing that limits them and they play smaller when they should be playing big and be unstoppable."
How a Netflix show supercharged Formula 1's brand love - from a Harris Poll BERA.ai report on brands.
Not the Same Old Metrics - Metrics and Measures in the Age of AI - presented virtually by Roy Atkinson for HDI NYC Metro A computer screesn shows a multi-segment metrics dashboard.
A big white dog with soft fur sticks its head out of a black SUV and looks directly at the camera. The dog looks smart and happy.
A black and white border collie dog waits for a new assignment.
A golden doodle dog sits on a white bed quilt. She/he looks happy and interested and displays a pink tongue. Behind the dog is a wall decoration made up of concentric circles.
Blurry sparkles on a gray background behind the text, “Happy, Safe, and Prosperous New Year!”
Porch railing with colored Christmas lights.
A close-up portrait of an adorable golden retriever with a joyful expression, illustrating the loving nature of pets
Close-up view of a dog showing a joyful smile on its face, portraying genuine happiness. The dogs eyes are bright and its tongue is slightly out, exuding a sense of contentment and joy.
"I think personally, it's really rewarding to know that you are doing things to help other people and to create that network; to build those relationships outside of your own organization, I think has a lot of value as well, because within a single organization, it's easy to get stuck within that organization's culture or worldview." - Claire Agutter
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A happy golden retriever dog races through tall grass toward the photographer.
A golden retriever dog turns toward the viewer of the photo with a wry smile that seems to say, “I’m going to get a doggy treat!”
Over 87% of Al end users & providers are somewhat concerned or higher in terms of their level of trust in Al today. Cybercrime (94%), Misinformation (92%) and Bias (80%) are where Al end users & providers are very or extremely concerned
Three happy herding dogs on the back of a four-wheeler all terrain vehicle.
Graphic shows a photo of speaker Roy Atkinson, CEO of Clifton Butterfield, LLC, and the title of his talk, “What can a bookstore teach us about service management?” Event: itSMF-UK’s ITSM25 conference https://www.itSMF.co.uk/itsm25 Location: Stadium MK in Milton Keynes. Date: 10 November Time: 10:15 to 11:00 (AM)
"I do think it’s important though that companies and their leaders think about AI from a company perspective and think about it strategically in terms of what the company wants to do with AI and then filter it down to the managers so that they’re all working together" - Pete McGarahan
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A multicolored dog with a happy face crouches in play.
A happy looking black and white dog sits in a grassy setting.
A white dog walks on a path among trees with some autumn leaves visible
A reddish brown dog romps happily at the edge of ocean surf.
What can a bookstore teach us about service management? Presented by Roy Atkinson of Clifton Butterfield, LLC, at Stadium MK as part of the ITSM25 conference by itSMF-UK.
A multicolored dog pants and alertly looks at someone off-camera.
A happy blond-colored doodle dog looks at the viewer. On its right front leg there’s a tennis ball toy, and the dog is on blankets.