Sarah Drummond

@rufflemuffin.bsky.social

2631 Followers 718 Following

Filmmaker / Directing #section28film Founder: anthrobricolage.com Director: good.services @theschoolofgood DR of Design, once ran @wearesnook Made cycling easier with @cycle_hack GOOD Magazine #100 Board member at @lomondtrossachs She/they

A ceefax style page with a bin that says Press space or tap to start
A ceefax page in black with yellow and white font. It says One man, one bin, one chance to save clacton.
A placard says A public inquiry into Section 28 now!
A bad services is: Principles poster in green The 15 principles of bad service design A bad service: 1 Is hard to find 2 Does not enable users to complete the outcome they set out to 3 Does not explain its purpose 4 Does not set expectations a user has of it 5 Works in a way that is extremely unfamiliar 6 Requires prior knowledge to use 7 Is defined by organisational structures 8 Requires the maximum possible steps to complete 9 Is inconsistent throughout 10 Has multiple dead ends 11 Is usable by a select few, unevenly 12 Encourages the wrong behaviours from users and staff 13 Never responds to change 14 Never explains why a decision has been made 15 Makes it hard to get human assistance
Two people in green jackets, sitting side by side at a table. One label says accounts, the other says Billing
Person with short hair wearing a Scotland football shirt
A green paper, looks corporate, says Bad Services Corporation, Looking forward to seeing you at your Bad Services Corp induction soon, Lou Downe
A petition website title says: Launch a public inquiry into the impact of Section 28 on LGBTQ people
Football match on a laptop
A clock displaying time in a poem: loves soft glow has just begun / it’s ten thirty one let’s run
Flyer held up against a rainbow flag asking people to sign a petition for a public inquiry into Section 28
Person in green coat with two tabby cats
Pink text says: Looking for organisations and groups to collaborate with during Pride
A list of conutries with LGBTQ+ education censorship laws. Hungary, Florida, Bulgaria, Georgia, Kazakhstan, Italy
Sign the petition for a public inquiry into Section 28
A software in a browser showing people can map their user journey using AI assistance
A screenshot of a red top bar that says Crown Commercial Service with lists of applytosupply account and DMp
A risk appetite tool with options that says Check your decision against our risk appetite
A building in fire in Glasgow
An online set of browser widgets showing it is, in red, too wet - wait to mow the lawn
A list of upcoming bin collections list with pastel colours signifying bins of food caddy, garden waste, recycling, general waste
Two orange books that say Log Books
A poster showing titles of the talks on at After Section 28. Section 28: Can history repeat itself? The growth of the anti-rights movement in the UK Holding the past and hopeful futures
A visual graphic that has logos for three events called SDingov, Agile Cam, and UX Scot with a tagline that says Thank you to our new sonsors of After Section 28