Syntax Errors @syntaxerrors10.hathouse.us · Aug 19

I'm putting @xbox.com and @microsoft.com on BLAST. I have been trying for 2 DAYS to contact their Xbox support. The phone number is a recorded message directing me to the website. The support website doesn't load properly and their "virtual assistant" is an AI bot that doesn't help!

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Replies

Syntax Errors · Aug 19

THERE IS NO WAY TO SPEAK TO A HUMAN! Support chat won't load. There is no email contacts available. How are users supposed to get help?! Shame on you @xbox.com and @microsoft.com 🤬

Tekchip · Aug 21

We did finally get to a human and resolve the issue. It required going to the Xbox itself, using the help app, then following a QR there to a completely different support channel. Insane.