The Property Ombudsman

@tpos.co.uk

132 Followers 195 Following

The impartial and independent Ombudsman, resolving disputes between consumers and property businesses since 1990. www.tpos.co.uk

A row of houses on a newly-build estate.
A smiling woman, with blonde hair and wearing a dress and blazer, is stood in front of a roller banner at an event.
A man and woman in smart business clothing are stood in front of a roller banner promoting The Property Ombudsman (TPO). On the table in front of them are TPO-branded toy toucans.
Promotional graphic for Propertymark One. A circular portrait of a speaker, a smiling woman wearing a green jacket, is centred against a dark background showing a conference audience and stage lighting.
A graphic that shows images of Glasgow and London alongside the text: 'Industry and consumer conferences. The events we're attending in June. Ombudsman Association, 9-11 June, Glasgow. Chartered Trading Standards Institute, 9-11 June, Glasgow. Propertymark One, 12 June, London.'
Promotional graphic for Propertymark One. A circular portrait of a speaker, a smiling woman wearing a green jacket, is centred against a dark background showing a conference audience and stage lighting.
A smartly dressed man and woman stand in front of a roller banner promoting The Property Ombudsman at an industry event. A group of branded toucan toys sits on the table in front of them.
3 ways property businesses can improve communication
Coloured ribbons hanging from a tree.
A woman sat on her sofa, looking at a laptop whilst holding a pen and piece of paper.
A rabbit in a field with the words Happy Easter from everyone at The Property Ombudsman.
Black mould on a wall. A text overlay says 'Mould, maintenance and mismanagement. What happens when a managing agent fails to act and a tenant is left in poor living conditions?'
Image shows place of worship in India
A row of orange, white, cream and black painted houses on a sunny day. The text shows the key figures from TPO's annual review 2025.
Row of houses on a new build housing estate.
A cardboard box with 'moving day' written on it in black ink.
Row of terrace houses.
An estate agents points to something on her iPad while showing a couple around a property.
A smiling female estate agent is stood on a residential street pavement whilst holding a property floorplan. Behind her out of focus is a couple waiting to view the property.
The brick exterior of buildings alongside the text: 'Case study. Landlord complains about missing rent transfers'.
A woman in smart business clothes sits at her office desk, looking through a brochure. Alongside is the text: 'Government guidance. Renters' Rights Act guidance for letting agents and landlords'.
Image shows lanterns with colourful lights, with text that reads 'Ramadan mubarak to everyone celebrating'
Two red Chinese lanterns alongside the text: 'Happy Lunar New Year to everyone celebrating and welcoming the year of the Fire Horse.'
Image shows a block of modern apartments in the UK with text that reads: case study, property management failures lead to two year dispute
A close up of the facade of a brick apartment building alongside text: 'Latest news: Businesses expelled for failing to pay awards'.
A woman with shoulder length brown hair and wearing a dark green dress, stands at an event speaking into a microphone.
Photo of a block of modern apartments in the UK with text that reads 'Latest news, leasehold and commonhold reform bill update'
A close up view of a person's hands holding a document and a pen. The person is wearing a white long-sleeved shirt and is resting their hands on a wooden table.
Two blue coffee mugs filled with a frothy cappuccino with text that reads 'reach out to someone you know this week'
A woman estate agent in a grey suit jacket and white blouse stands smiling at a couple during a house viewing.
A group of sparklers lit against a dark night.
Image shows a row of attractive, brightly painted houses in London with text that reads 'Latest news, investigatory powers guidance for renters' rights act 2025'
A christmas tree is decorated with blue baubles. Next to it is 'Merry Christmas. Happy holidays to everyone celebrating' in white text.
Images shows a row of terrace houses in the UK, with text that writes 'Consultation closes 29 December 2025, home buying and selling reform consultation'
An image showing a close up of a persons hand passing another person a set of keys
A row of brick houses at sunset.
Three smiling men and one woman, dressed in suits, stand in front of a bright TV screen and Christmas Tree.
A gold star trophy in front of a blue background.
Three women dressed in smart clothes stand behind a table at an industry event. On the table are toy toucans with The Property Ombudsman's logo visible on them.
A row of brick houses in an English village.